Shipping & Billing

Effective Date: November 9 2023

Welcome to shop.decibelpeak.com. Please read the following information carefully before placing an order. By making a purchase, you agree to the terms and conditions outlined below.

Shipping Information

Shipping Methods

We offer the following shipping methods for your convenience:

  • Standard Shipping (2-4 weeks): Orders will be delivered within 2-4 weeks from the date of shipment.

Shipping Rates

Shipping rates are determined based on the shipping method chosen and the destination. You will see the applicable shipping costs during the checkout process.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.

Billing Information

Payment Methods

We accept the following payment methods:

  • Credit Card: We accept Visa, MasterCard, American Express, and Discover.
  • PayPal: Use your PayPal account to complete your purchase securely.

Credit Card Information

We do not store your credit card information. All transactions are processed through a secure payment gateway to protect your privacy and financial data.

Order Cancellation

You may cancel your order within 24 hours of placing it, provided it has not been shipped. Please contact our customer support for assistance with order cancellations.

Return and Refund Policy

For information on our return and refund policy, please visit our Return Policy page.

Contact Us

If you have any questions or concerns regarding our shipping and billing policies, please feel free to contact us. We are here to assist you.

Changes to This Policy

We reserve the right to update and modify our shipping and billing policies at any time. Any changes will be effective immediately upon posting on this page. It is your responsibility to review this page periodically to stay informed about our policies.

Thank you for shopping at shop.decibelpeak.com. We appreciate your business and hope you enjoy your shopping experience with us!